Call Center VoIP

Improve Sales and Customer Service Centers with Short Duration & Dialer Termination

In addition to our carrier-grade conversational routing options, TELNOVO is proud to offer superior wholesale short duration and dialer termination solutions (aka CC routes) to a wide range of call centers varying in scale of operations. These call centers utilize automated dialers such as TELNOVO’s own NovoCloud (Predictive Dialer). Our dedicated Short-Duration (CC) termination team focuses on delivering virtually unlimited capacity for an extensive amount of concurrent calls to large-scale contact and call centers worldwide. The team maximizes your performance on a daily basis by maintaining our renowned call quality, performance and service levels.

If your business operates in a high-volume, multi-destination environment, contact us today to learn more about our Short Duration VoIP termination services.