The Contact Center Association of the Philippines (CCAP) is emphasizing further growth of the industry outside Metro Manila by holding the International Contact Center Conference & Expo (ICCCE) 2013 in Cebu City this August 28-30, 2013. The three-day event at the Shangri-La’s Mactan Resorts and Spa and Radisson Blu Hotel and Resort, will be the first time that the ICCCE will be held outside Metro Manila since its inception in 2005. Bringing the ICCE to Cebu City will showcase the opportunities that abound outside Metro Manila, particularly in terms of finding more manpower.
“It is with great pride that we bring the world’s largest contact center conference to Cebu to open its doors to the world of global outsourcing. Cebu has much to offer by way of its talented and friendly people, modern infrastructure, and sound business climate,” said CCAP president Benedict Hernandez.
Raffy David, CCAP Director and Head of Events and Membership Committee, says that Cebu City has vastly improved in terms of infrastructure, industrial and commercial growth, and tertiary educational attainment.